On your old computer, shutdown and quit Signal Desktop.įrom your mobile device, unlink Signal Desktop. To resolve Chat Refreshed, Bad Mac, Error handling incoming message, or Message received was out of sync errors, follow these steps: Signal uses a stateful protocol, meaning that you cannot simply copy files to another instance of Signal or copy files after linking and using Signal. Manually transferring folders is not supported and may result in errors. Here's what they have listed on their site ( ): I'm wondering if someone can help clarify these instructions for me, or if backing up the chat via Signal Desktop is possible. I'm absolutely terrified of potentially deleting our chat. If I'm correct, it seems like I would have to link and unlink both my phone and desktop and then delete the data. However, I don't fully understand the backup instructions for Signal Desktop. Luckily, I've also used Signal Desktop to chat with them shortly after starting to use Signal.
I've changed phones recently a month before they passed so unfortunately I don't have access to our chats from before April on my phone. They were super secure with their data (unfortunately this has cause us surviving loved ones even more trouble as we try to sort out logistics in the aftermath), so we had used Signal to text for the past year (we would text nearly every day for the past 15 years). Unfortunately, my best friend passed away unexpectedly about a month ago.
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